Second Chance Christmas Subclass_Customer Service Five forces

Five forces

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Second Chance Christmas Subclass_Customer Service Five forcesIt's Christmastime in Twilight, TX. The lights are twinkling, carols are being sung, and the cookies are baking. And this year, best friends Joel and Jana discover a shocking surprise: as they are organizing the living Nativity, they find a sweet little baby in the manger with a note saying the mother will return soon. Jana tucks the infant into her arms, and she and Joel make the impulsive decision to take the baby home. Jana is spontaneous, Joel is