Increasing Customer Loyalty via Mobile Customer Relationship Management Rutilius Taurus Aemilianus Agnieszka -- Red dogs and

Agnieszka -- Red dogs and rotten mealies: How Zulus talk about anger / Taylor

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Increasing Customer Loyalty via Mobile Customer Relationship Management Rutilius Taurus Aemilianus Agnieszka -- Red dogs andInhaltsangabe: Abstract: The main objective of this research was to find out and demonstrate how companies can manage to maintain and increase their customer? s loyalty with the help of Customer Relationship Management in today? s wireless world. Due to the growing convergence of the Internet and the mobile phone, competition between companies is considerably increasing. In order to further keep their stake in the market, companies are forced to